Fresh Horizons stands behinds the quality of its products and service. We want you to be 100% satisfied with your order. If you are not satisfied with your purchase from us, simply contact Customer Care within 30 days from the date of your purchase and we will work with you to make it right for you.
Fresh Horizons products are made-to-order with the best quality materials possible using our state-of-the-art digital printing equipment.
Fresh Horizons takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:
- Spelling, punctuation or grammatical errors made by the customer.
- Inferior quality or low-resolution of uploaded images.
- Design errors introduced by the customer in the design creation process.
- Errors in user-selected options such as product type or size.
Please examine your designs carefully and correct any mistakes prior to placing your order. In an effort to keep costs down and pass substantial savings along to our customers, Fresh Horizons does not proof documents created by its customers prior to processing.
In order to receive a refund the defective items must be returned to Fresh Horizons.